Manufacturing · Operations Control
Coordinating supplier delays before they disrupt the schedule
A missing supplier confirmation is a small problem—until production is waiting for it.
The problem
Where the work was getting stuck.
Buyers send purchase orders, chase acknowledgements and manually update promise dates. Replies arrive in inconsistent formats and important changes can remain buried in email.
The team often discovers risk only when a material is already late.
How we helped
A workflow built around the way the team operates.
We built a workflow that monitors open purchase orders and checks whether acknowledgements and delivery commitments have been received.
It follows up according to the buyer’s rules, reads supplier responses and updates the relevant records. Changed dates, partial quantities and unclear replies are surfaced with the affected orders and schedules attached.
Benefits realised
What changed in the working day.
- 01Consistent supplier follow-up
- 02Earlier warning of delivery risk
- 03Less inbox checking
- 04More accurate promise dates
- 05Clear human escalation
Routine chasing happens in the background. Buyers focus on the exceptions that could affect the business.